The GWT MEDIA complaints procedure has three stages, which will be answered in no longer than 3 days, detailed below. We aim to resolve most complaints at stage one, but if you remain unhappy you may take your complaint to the second or third stage.
Stage One
Please contact the supervisor of the department your complaint relates to. This can be done by ticket: support@gwtmedia.co.uk or phone call: 0330 088 8058
Complaints Procedure
The GWT MEDIA complaints procedure has three stages, which will be answered in no longer than 3 days, detailed below. We aim to resolve most complaints at stage one, but if you remain unhappy you may take your complaint to the second or third stage.
Please contact the supervisor of the department your complaint relates to. This can be done by ticket: support@gwtmedia.co.uk or phone call: 0330 088 8058
Once you have outlined the problem, we will: